Legal

Privacy Policy

This Privacy Policy explains how DM Goddess (“we”, “us”), operated by DM Goddess SAS registered in France, collects, uses, and protects data for creator agencies and their models.

As a French company, we comply with the General Data Protection Regulation (GDPR) and guidance from the CNIL (Commission Nationale de l'Informatique et des Libertés). By using our products you agree to this policy.

Last updated: October 12, 2025

1. Data We Collect

  • Account details: name, email address, agency information.
  • Platform data: chat conversations, metadata, and analytics imported from services you connect to DM Goddess.
  • Usage data: log files, device information, cookies, and session diagnostics.
  • Billing data: payment status, invoices, and transaction history processed via our payment partners.

2. How We Use Your Information

  • Operate, personalize, and improve the DM Goddess experience for your agency and creators.
  • Detect abuse, enforce policies, and keep your accounts secure.
  • Provide customer support, onboarding, and performance insights.
  • Send service updates, training content, and billing communications. You can opt out of non-essential messages at any time.

3. Sharing & Processing

  • We never sell personal data. We only share information with vetted infrastructure and AI providers required to deliver the service.
  • All processors sign data protection agreements and must comply with GDPR/CCPA where applicable.
  • Aggregated or anonymized metrics may be used for product benchmarks and marketing.

4. Retention

We retain customer data for as long as your agency maintains an active subscription. When you cancel, chats and stored media are removed within 30 days except where legal obligations require longer retention.

5. Security

DM Goddess uses encryption in transit and at rest, role-based access controls, and continuous monitoring. Breach notifications are issued within 72 hours.

6. Your Rights

  • Request access, correction, export, or deletion of personal data.
  • Withdraw consent for optional data processing.
  • Lodge complaints with your local data authority.

7. Contact

Email support@dm-goddess.com for privacy questions or to submit a data request.

EU/EEA residents may also lodge a complaint with the CNIL (www.cnil.fr) or their local supervisory authority.